As the situation around the coronavirus continues to evolve, we’d like to let you know that we are taking steps to ensure the health and safety of our employees so that we can continue to provide you with the highest level of support during this unique and challenging time. Please be aware of the following:
- For the next two weeks we will be shipping orders on Mondays and Thursdays only. We will add additional shipping days if the order volume demands it. Please place your orders early and we will ship them the next available shipping day.
- On the days we are not physically at the office we have enabled work from home capabilities so we can answer calls and e-mails in a timely manner.
- We are closely monitoring the guidelines provided by both national and local government agencies and will make additional adjustments as needed.
We will continue to monitor this fluid situation and will ensure that we will take every precaution to keep our employees safe, and at the same time fulfill orders and provide the support our customers deserve.
Thank you for your continued support of our company and the Tropical Sno brand. We hope you and your loved ones stay safe and healthy